Refund & Return Policy
We believe in the purity and effectiveness of our products, and your satisfaction is our priority.
1. No Refund Policy
Due to the nature of skincare and personal hygiene products, we do not offer refunds or accept returns.
2. Damaged or Incorrect Products
If you receive a product that is damaged or not what you ordered, please contact us within 48 hours of delivery.
Include your order ID, clear video of unboxing, and a brief explanation.
3. Replacement
Upon verification, we may offer a replacement — subject to availability and at our discretion.
4. Cancellation Policy
Orders once placed cannot be canceled if already processed or shipped.
If you wish to cancel, please reach out immediately. We'll do our best to accommodate.